Understanding Small Family Business Succession in a Knowledge Management Perspective
نویسنده
چکیده
Business succession in family firms has been one of the most investigated topics through theoretical, empirical and anecdotal studies (Brockhaus, 2004; Sharma, 2004; and Ward, 2004). However, we argue that this bulk of literature seems to neglect the role of the most intangible source of competitive advantage of firms: knowledge. At the same time, small family firms, although representing most part of the firms and facing higher risks of failure due to succession, did not receive much interest (Venter et al., 2005). The present study attempts to contribute to the literature shedding some lights on the business succession in small family firms informed by an Intellectual Capital (IC) perspective. The paper develops a theoretical model drawing from Intellectual Capital (IC) literature (Rastogi, 2003; and Mouritsen, 2004) and knowledge management concepts of knowledge repository (McGrath and Argote, 2000) and knowledge transfer (Szulansky, 2000). We assume that business succession is a process during which the intellectual capital evolves, with the risk of a slump loss due to the incumbent retirement, and so the knowledge flow needs to be managed. In particular, knowledge transfers through the interaction among the incumbent, the successor and the organization. This theoretical result illuminates how small family firms can maintain and increase their competitive advantage during the succession process, reducing the risk of failure.
منابع مشابه
Impact of Family Business Characteristics on Succession Planning: A Case Study in Tehran Industrial Towns
Successor planning process in family businesses is recognized as one of the most important phases of family business lifecycle. Family businesses play a vital role in developing regional and global economy and fuel the creation of new jobs, new business growth and increase in entrepreneurial activities. In this study, it was attempted to investigate the impact of family business characteristics...
متن کاملUnderstanding Dimensioning of Knowledge Transfer Perspectives
Most current conceptualisation of knowledge transfer emerges from the premise of occidental heritage. This paper examines the dialectical procedure, underpinning the unification of knowledge as an entity, and discusses dimensions of knowledge and knowledge transfer from the practitioner’s perspective. The study asks why, if knowledge is vital for business success and competitive advantage, the ...
متن کاملMeasuring and Predicting Customer Lifetime Value in Customer Loyalty Analysis: A Knowledge Management Perspective (A Case Study on an e-Retailer)
Modern business organizations have appreciated the significance of having competitive advantage through the delivery of continuous improvement towards the customers, and being knowledge-oriented. Indisputably, Knowledge Management (KM) plays a key role in the success of Customer Relationship Management (CRM). In this regard, Customer Knowledge Management (CKM) is a newly developed concept that ...
متن کاملSocial Entrepreneurship as an Instrument to Empowering Small and Medium Enterprises: An Islamic Perspective
Small and Medium Enterprises (SMEs) are reckoned as the main player in domestic economic activities. This paper tries to contribute to the development and understanding of SMEs by encompassing social entrepreneurship as an empowering instrument. Considering the latest thought for intellectual milieu, this paper discloses the buried interlocking principles for social entrepreneurship by Islamic ...
متن کاملThe Impact of Dynamic Balanced Scorecard in Knowledge-Intensive Organizations’ Business Process Management: A New Approach Evidenced by Small and Medium-Size Enterprises in Latin America
Dynamic Balanced Scorecard (DBSC) is an effective business performance management control tool for dealing with business uncertainty, performance monitoring, evaluation and forecasting. DBSC has been proposed and utilized extensively over the years as an effective tool to manage and control the dynamics of business processes (BP) and their performance. However, there is little evidence of its a...
متن کامل